My flat and other 50 flats were not inspected by Hallas. I was abroad and contacted Hallas when I was back. They refused to come. Hallas never told me of any deadline as well. What should I do now? When will we know the results of Condition Survey? What happens if more frames need to be replaced than refurbished? Will it be cheaper just to do a bulk replacement of all window frames together? 

The Hallas Survey was undertaken during a set period of time and residents were contacted requesting access. 101 flats were surveyed and access to 51 flats was not gained. The survey results have recently been issued and are being assessed. It is clear from the results that there are far more frames that need to be refurbished than replaced.

Read more FAQS   Click here